FAQs - Twin Tides Clothing

FAQs

How long will it be until I receive my order?

Orders are processed as soon as they are received and we guarantee that it will be shipped out within 48 hours of the order placed. They are  shipped via USPS Priority Mail so you can expect your order to be delivered in 2-3 days in the Northeast and 3-5 days across the US.

Do you ship outside the United States?

No, unfortunately  we do not ship Internationally.

Do you ship to Post Office Boxes?

No, unfortunately we do not.

How can I track my order?

After  an order has shipped, you will receive an email with tracking information. There is a chance that this email may end up in your junk or spam folder so make sure to add Twin Tides to your email list.

What if I'd like to change my order after it's been placed?

Once an order is placed it is processed as soon as possible, if you would like to change your order email CustomerService@TwinTidesClothing.com immediately and we will work with you!

Can I ship to an address that's different from my billing address?

Yes of course, you can ship to a different address.

 

 

If you have any Questions, Comments or Concerns that may have not been answered please email us at CustomerService@TwinTidesClothing.com